Burton Sheet Metal was founded in 1997, supplying products in various locations around the world, serving diverse industries. They design and manufacture mild and stainless-steel fabrications.

The Challenge

Burton Sheet Metal Ltd were going through a change of ownership involving new management and turnover off staff. They brought Softext in to help with these changes from an IT perspective providing full managed IT support, Office 365 licenses, advanced security features and full cloud backup of their important files and systems.

• Email accounts: Setting up new accounts whilst ensuing access to previous accounts for historical reasons.
• Domain Transfer: Transfer domain ownership from previous owner.
• Account access: Prevent access to any of Burton sheets profiles for previous staff.

Our Solution: Managed IT Support to the Rescue

After a thorough analysis, we proposed a solution to resolve all of these issues

Managed IT Support

Our Managed IT Support covered everything from fully outsourced IT, Office 365 licences and full cloud backups of what’s important. Here’s what our IT support solution offered:

• 24/7 Monitoring of Critical Infrastructure: Allowing us to be pro-active to any potential issues
• Unlimited Support via Phone or Email
• Cyber Threat Protection: Modern protection from internet nasties.
• Data Backup: Frequent full-system backups act as a failsafe in case anything goes wrong.

The Results

The impact of our Managed IT Support was immediate

• Peace of mind: Knowing their systems are secure and running smoothly
• Support: Any support request are responded to quickly
• Safe data: Important files and systems backed up