Support Connection

Softext Support Download

Allow Softext to Access This Computer – Select the Appropriate Download Option For Your Device
This Should Arrive in Your Downloads Folder
Launch the Downloaded Program
Provide the 9-Digit Code To Your Softext Technician

Managed IT Support From Softext

Are you looking for IT support that can diagnose and resolve issues before they become a problem? When you sign up for managed support with Softext, we’ll alert you if there are any problems so you don’t have to worry.

Our managed support plans include:

  • Dedicated, experienced, and proactive IT support team.
  • Cyber Essentials accredited IT partner.
  • A fast response time to all ticket requests.
  • Access to expert IT advice as and when you need it.
  • Anti-Virus & Anti-Malware Protection Solution.

If you are following these steps you should already have a Softext Technician on the phone with you. A Softext technician will never attempt to connect to your device without explicit approval.

You should never grant control of your device to anyone that you do not trust or have not authorised.