Top 7 IT Challenges Facing Accountancy Firms in 2025 (and How to Solve Them)
Introduction
Accountancy practices in the UK are under increasing pressure to deliver secure, efficient, and compliant services. From handling highly sensitive client data to meeting strict regulatory obligations, the role of technology within an accountancy firm has never been more critical.
Yet, many firms continue to struggle with IT systems that are outdated, poorly supported, or ill-suited to the specific needs of the sector. In this article, we explore the seven biggest IT challenges facing accountants in 2025 — and how the right IT support for accountants can provide effective, long-term solutions.
1.Data Security and Cyber Threats
Financial data is among the most valuable information cybercriminals target. Accountants are increasingly exposed to phishing attacks, ransomware, and data breaches.
The Challenge: Ensuring client data is secure, encrypted, and protected from evolving cyber threats.
The Solution: Implementing advanced cybersecurity tools, Cyber Essentials certification, and regular employee awareness training. A managed IT support provider can also deliver 24/7 monitoring to detect and respond to threats immediately.
2. Compliance with Regulations
Accountants must comply with multiple frameworks, including GDPR, FCA requirements, and anti-money laundering (AML) obligations. Failure to comply can result in financial penalties and reputational damage.
The Challenge: Keeping systems aligned with ever-changing regulations.
The Solution: Partnering with IT specialists who understand compliance and can implement policies, encryption, secure backups, and audit trails that satisfy regulators.
3. System Downtime During Peak Periods
Tax season and financial year-end create intense demand for accountancy services. System downtime during these periods can cause missed deadlines and client dissatisfaction.
The Challenge: Avoiding disruptions when firms need their systems most.
The Solution: Proactive monitoring, predictive maintenance, and rapid IT support minimise downtime. Managed IT services ensure that accountants can meet client deadlines without unnecessary interruptions.
4. Supporting Hybrid and Remote Working
Many accounting professionals now work across multiple locations, requiring secure access to data and collaboration tools. Without proper IT infrastructure, remote working can create both productivity and security risks.
The Challenge: Enabling secure, seamless collaboration across offices and home environments.
The Solution: Cloud hosting, Microsoft 365 integration, and secure remote access solutions. Managed IT providers can configure and monitor these platforms for both usability and compliance.
5. Managing Complex Software and Integrations
From Sage and QuickBooks to Xero and bespoke practice management tools, accounting firms rely on multiple software platforms. Poorly integrated systems create inefficiencies and errors.
The Challenge: Ensuring all software runs smoothly and integrates effectively.
The Solution: IT support for accountants includes sector-specific expertise in financial and practice management applications. This ensures compatibility, regular updates, and reduced downtime.
6. Scalability and IT Strategy
As firms grow, so do their IT requirements. Many accountancy practices outgrow their existing systems without a clear plan for expansion.
The Challenge: Scaling IT infrastructure to support growth while controlling costs.
The Solution: A managed IT service provider delivers a roadmap for technology investment, ensuring systems are future-proof, scalable, and aligned with business objectives.
7. Disaster Recovery and Business Continuity
Hardware failures, cyber-attacks, or even accidental deletion of files can have catastrophic consequences. Without a robust recovery plan, firms risk data loss, reputational damage, and financial penalties.
The Challenge: Protecting critical financial data against loss or corruption.
The Solution: Regular, encrypted backups, disaster recovery solutions, and comprehensive business continuity planning. A trusted IT partner ensures recovery processes are tested and ready when needed.
Conclusion
The challenges facing accountancy firms in 2025 are complex, but they are not insurmountable. With the right IT strategy and support in place, accountants can remain secure, compliant, and productive — even during their busiest periods.
At Softext, we specialise in managed IT support for accountants and accounting firms. From cybersecurity to cloud hosting and software support, we provide the expertise and reliability your practice needs to thrive.
If you’re exploring how managed IT could support your operations, get in touch with us today or schedule a consultation with our team.
