Flexible IT Support: Working With Softext
From fully outsourcing your IT support to bridging skills gaps, Softext provides adaptable and cost-effective IT support options. Our managed IT packages are suitable for businesses of all sizes from start-ups and solopreneurs to larger companies.
If you’ve been evaluating your IT support options, this blog is for you. Find out how you can work with Softext no matter what stage of growth your business is in.
Fully Outsourced IT Support
Do you need IT support but can’t afford to hire somebody? We can help! When you outsource your IT support to Softext you get your very own IT department, on hand whenever you need us. Our 24/7 monitoring service means potential issues are identified and managed before they disrupt your business.
Our full-service approach covers everything from expert IT advice to ongoing support, allowing small businesses to focus on daily operations and company growth without worrying about technical issues.
So, if you’re ready to bring in professional IT support without worrying about the cost, Softext is the managed support provider for you.
Bridging the Skills Gap
The world of IT support is vast and varied and sometimes there are skills gaps in even the most experienced of teams. Our support technicians can work alongside your existing IT provision with on-demand support or help on a project-by-project basis.
This approach to IT support not only speeds up problem resolution for your business but improves results too. Our on-demand IT Support options keep your business running smoothly and help make your IT team more resilient.
Scaling up IT Resources
Does your IT team need an extra hand, especially during high demand periods?
Our flexible model means you can scale up your existing IT resources without long-term commitments. This is ideal for large scale projects or company-wide migrations and software adoption.
We’ll work with your IT team to take on project work as and when required including infrastructure and software set-up, user support, and training.
Custom IT Support Packages for all Businesses
We offer tailored IT support packages designed to suit your business, no matter how big or small.
We cater for businesses of varying sizes, from one person operations, to midsize companies with up to 50 employees. Our flexible solutions adapt to your business, to meet its requirements and growth stage.
Our price promise means you’ll only ever pay for the support you need. You won’t find any hidden extras added onto your invoice at the end of each month.
What do our Managed IT Support Packages Include?
When you partner with Softext you get a dedicated, experienced, and proactive IT support team to monitor your IT systems and resolve any issues. Including unlimited phone and email support, device configuration & monitoring with patch & update management, cyber threat detection, 24/7 monitoring, and guidance from certified IT technicians.
For more details, please get in touch with our team and we’ll be happy to help.
