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Category Archives: ACT! by Swiftpage

CRM Software – Can It Help Your Business Grow?

CRM software or Customer Relationship Management was once only the domain of large organisations that could afford the solutions. However, in recent years the CRM market has evolved to offer more options to smaller businesses, allowing them to compete against their larger counterparts.CRM software saves time and makes the sales process more effective. It’s a great alternative to outdated methods of customer information tracking such as spreadsheets or notes on slips of paper, which can cause miscommunication and inconsistency. Read More...

Marketing Automation – What is it and how can you use it?

Marketing Automation takes repetitive marketing tasks and completes them automatically using pre-defined steps within your CRM software. It helps your business grow by freeing up valuable time and resources for other tasks.What is Marketing Automation?CRM software collects data from social media, website visits, online advertisements, and phone calls building rich profiles for your customers and leads, and sending them targeted content.Automation is managed using workflows or instructions on who is to be contacted, and what to do next. Read More...

Act! v20.1 – What’s new

Act! v20.1, the newest version of the #1 best-selling contact and customer manager, with enhancements to compatibility, web user functionality, custom tables, Act! emarketing and Act! Companion. Act! v20.1 delivers the features and improvements detailed below: Act! Insight Act! Premium OnlyCustomisation is a brand-new component to the Act! Insight view. You are able to create custom Insight charts and report on supported Act! entities (Contact, Opportunity, Activity, History) and fields for those entities. In addition, there is now the ability to drill-down into Read More...

Act! v19.2 Update Released – Overview

Act! v19.2, the newest version of the #1 best-selling contact and customer manager, with enhancements to compatibility, web user functionality, Act! emarketing and Act! Companion. Act! v19.2 delivers the features and improvements detailed below: Key HighlightsCompatibility Updates: Now compatible with Microsoft Windows Server 2016 and SQL Server 2016. Act! emarketing Call List Improvements: Focus in on campaign results by date with a new date range filter in the Call List. Act! Companion Enhancements: Do more from the app! Schedule and update activities and to-dos. Web Read More...

Act! 19.1 Update Released

Act have released an update for the Pro and Premium version 19 in march 2017 and the below outlines what this includes. New eCommerce Connections* This is probably the most exciting of the update releases. Many business owners will have a website and often an eCommerce solution so customers can order and checkout online. You can now connect Act with popular eCommerce solutions BigCommerce, Ecwid, Etsy, Shopfy, Volusion, and WooCommerce for visibility into customer purchase history in Act! Premium. Use those details Read More...

Q2 – 2017 Promotion – Act! Premium Subscription

Upgrade to Act! Premium Subscription Offer Swiftpage are running a Q2 promotion to try an encourage EOL Act! 2013 (V15) customers to migrate to their subscription model. NB: This offer is is only valid up to 30/06/2017 and applicable to anyone currently using V15 2013 on either Act! Pro or Act! Premium. Offer is valid from today. Customers will be priced based on the reactivation/loyalty price list which is normally only available to customers on V17 and above and works out approximately 18% Read More...

What’s New with Act! V19

This month sees the release of V19 for Act. We will cover the new features of this version below. Act! V19 has been designed to maximise your productivity.Now 64-bit compatible Modern, new Connections – extend the power and reach of Act! Performance and campaign management improvements to Act! emarketing help you work more efficiently Customer-driven feature enhancements make Act even easier to use64-bit Office compatibility work with the Microsoft products you rely on every day, because Act! is now compatible with 64-bit editions of Read More...

Compare Act Pro – Act Premium – Act Cloud

Act is still the No.1 CRM system choice for small to medium sized businesses.  Choosing which variant of Act depends on a few factors so we have written up the following article outlining the differences between the three to make deciding easier. Users, operating system and access options will be the main deciding factors to begin with. If you need a system for 1-5 users which will only be used internally to manage your leads, customers, supplies, track opportunities, manage your tasks, Read More...

Act Pro vs Act Premium

Swiftpage Act! CRM offers two products. Act Pro and Act Premium and we often get asked what is the difference between the two so we decided to write up this article explaining the main differences between the two. Act Pro vs Act PremiumUsers – The number of active users required is a factor. Act Pro will only support up to 10 users. If you need more then you will have to go on to premium. If you are on Act Read More...

CRM Addon – Act add ons

CRMADDON factory are a global provider of addons for Act!. Their addons have been certified by Act and are constantly developed to ensure they work with the latest versions and make them more intuitive and user friendly. All their addons are available as a free trial which gives you the chance to test and ensure they meet your requirements before you commit to any financial outlay. As a partner with CRMaddon.com we can help and advise you with their products and Read More...