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Testimonials

ACT Training day

Rob came to our office to deliver in-house training on getting the most from ACT as our database, task manager, and email marketing platform. He delivered excellent training in a friendly manner at the right level. He covered all the areas we asked him to, plus lots more we didn't even know about. The team have been busy implementing the learning today and already gaining much better use from ACT. Massive Thanks to Rob at Softex, we would definitely recommend your services to anyone wanting to get the most out of their ACT database.

Lorraine Alikhanizadeh

Sage Onsite Training

My colleague and I had no previous experience of using Sage, so we needed training on all the basic day-to-day processes and therefore decided on 2 days with Softext.

Claire got in touch with us a week before the training to find out our requirements so she could tailor the 2 days to meet our needs. Claire clearly demonstrated the modules of Sage using the demo data available and we were able to ask lots of questions on anything that didn’t make sense. By lunchtime of day 2, we were pretty confident with what we learnt and therefore were eager to have a go ourselves, so that’s exactly what we did! Since it was an enjoyable (and informative) 2 days, I recommended Softext/Claire to my other colleagues who have also recently procured Sage and they’ve also booked the training

Satvinder – Nottingham City Council

Personal and Professional

I have used many support companies over the years and nothing has compared to the extraordinary quality of experience I have with Softext. The most important element for me is that the staff take ownership of any issue I give them, it is not simply left if the first attempt at resolution fails.
Working with many different companies, with a wide range of user competence and hardware restrictions, makes software issues complicated to deal with, but deal they do. Rob has consistently solved every problem I have had, given me tips to help with customising Act, and advice on managing our systems. The support is personal, friendly and accurate, I cannot recommend Softext more highly.

Holly Des Bois

Rob spent half a day training our members of staff how to use ACT! which Softext Ltd had previously customised for us. Rob was very professional and our guys were very receptive and happy with the training provided. I would definitely recommend Softext Ltd in the future to our clients.

Jamie Todd – Helpdesk Comms

I just wanted to express my sincere gratitude with all of the assistance provided to us in the installation of Act! I know we have had some teething problems primarily with the technical aspects but, personally, I am totally confident that the system will completely fulfil our needs and I think we now have a solid base from which to start actively exploiting the system.

From my first contact with Softext I have been extremely impressed with your professionalism and approach to customer service. Of course Rob has been an absolute star and I know we would not be where we are today without your amazing support, Rob!

Thank you once again, I am extremely grateful.

Cheers
Pete

Peter Ling – Axle

The students find these books easy to follow with clear instructions so they are able to quickly and easily understand Sage. We have used these books with several different versions of Sage for a number of years now. Students find this very useful so they have a skill that they can use to find a job.

London South Bank University

Excellent Service !!

Just thought I needed to drop a review down for these guys at Softext.

They're really helpful. Rob is really patient and nothing is too much trouble for any of them.

The delivery of my sage product had unexpectedly arrived the next morning!

Overall really pleased with their service and feel like I can ask their advice at any time.

Richard Keatley

Softext Sage 50 Payroll training Manual the the best in town. I ordered it on a Thursday afternoon and was delivered to me on Friday morning. Since I got it I have not stop reading/learning the manual. Even though I have no sage 50 payroll software currently, I have already mastered sage 50 payroll.

There are many training manuals and online course people pay a lot of money but at the end of the course you go home with nothing. I wish I had this manual last year March. I have already spent much on this training without attaining anything but Softext manual has made the difference. I am now more comfortable.

Francis Yeboah

We've booked one day consultancy for Sage Payroll, mainly to ensure the initial set up was correct. Our consultant was very professional and quite knowledgeable. Not only did we achieved what we set out to do in one day, but we also had enough time to go through the basic training re. running payroll in Sage. We would highly recommend this service.

Lucas Burchard

Thanks very much to Rob and Richard for all there help and support getting my business up and running with this unique ACT PREMIUM software, they have been there every step of the way, this company and this software work extremely well together, it has has far exceeded my expectations with easy to use facilities and I'm so glad i could upload my 151,000 contact database with just a couple of clicks with the guidance for these guys. Will be highly recommending.

Westley Bailey

I called upon Softext for Sage Payroll workbooks for one of our clients, Kelly was extremely helpful, the process was straight forward and i received the materials the next day which made both us and our client very happy. We will most certainly be using Softext again in the future.

Jenna Ledward

I had on-site sage training with Claire last Friday. I had been using sage for ten months but had never had any specific training. It was fantastic she was able to show me how to work the system to my advantage and gave me more confidence in myself to keep the companies accounts in order. Thank you so much I would definately recommend.

Sarah

Sage 50 accounts training manuals are just what we needed to support the students outside their taught sessions. The students have commented on the user friendliness of the manuals e.g. easy to follow steps, screenshots, explanations.

Andrew Deakin (Merthyr Tydfil College)

We have the Microsoft Office, Basic Computer training material and Course Builder giving us the ability to adapt the workbooks to meet our requirements.

Royal Hospital for Neuro-Disability

I ordered online as was the cheapest on the net – then got a phone call not needed as i had already bought the product.
But very useful as I was given useful information about product and changed my order.

Great Service!!!

Miguel Gomez

I purchased Sage Instant Accounts 2014 for use with a small Ltd Company. Experiencing a small problem with the software installation, I was much reassured by the immediate help and assistance given by Softext. Really nothing was too much trouble for them. Highly recommended.

John Kerruish

Claire conducted SAGE training for a group of staff. Feedback was that the session was superb and very well run. We would definitely use Softext again. Many thanks.

Iain Boatman

"Just bought ACT! Pro from Softext. We have been using ACT! since buying a DOS version in 1992, moving through the various owners of the ACT! product and versions since then. Sometimes easy, sometimes not so easy. However a very pleasant purchasing experience through Richard, an easy installation and data migration, and up and running again one hour after purchase. Well done Softext!"

David Barr
Indian Point Ltd

Good

Michael
Director

I am a Sage Accredited reseller and trainer and deliver bespoke training courses to clients. The courses I offer do not lend suit having course documentation, but the Softext manuals are excellent to leave with my clients as a reference tool to back up the training.

Alison Mead